RETURN POLICY
30 DAY MONEY BACK GUARANTEE
Jonathan Aston USA offers highest quality goods. If you are not satisfied with your
purchase, simply return the item in its original, resalable, unused and unopened
condition (including all original packaging and tags) within 30 days for a
full refund, less shipping costs. You may also request a credit with us for
a future order. If you have any questions or concerns regarding your order,
please send an email to customerservice@JonathanAstonUSA.com .
HOW TO RETURN AN ITEM
- Complete the Return Form. Make sure to include your order number (#) and
your current email address. Be sure to tell us why you are returning the
item and if you would like a credit towards other merchandise or a monetary
return in the original form of payment.
- Ship your return to us. Make sure to include your return form along with
the item that you are returning. We suggest that you use a reputable carrier
and that you insure your merchandise.
WHEN TO EXPECT YOUR REFUND
- When Jonathan Aston USA receives your item we will check the item to make
sure that it is in sellable condition. You can expect your refund or
credit within 20 days of returning the merchandise.
HOW TO FIND OUT THE STATUS OF A REFUND/CREDIT
- When Jonathan Aston USA processes your returned item, we will email you to
let you know that your return has been processed. If 30 days have passed
since you shipped back your return merchandise and you have received
no correspondence from Jonathan Aston USA please call us at 877-4-LEVANTE or
email us at customerservice@JonathanAstonUSA.com
RETURN SHIPPING ADDRESS:
Jonathan Aston USA Returns
1365 38th Street
Brooklyn, NY 11218
EXCHANGE POLICY
Jonathan Aston USA does not offer exchanges at this time. However, if after returning
an item you would like to be refunded in the form of a credit towards future
merchandise, please be sure to check the credit box on your Return Form.
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